QTM Privacy Policy

1. Our Contact Details

Name Quote The Market
Address 3rd Floor
Cwmbran House
Mamhilad Park Estate
Pontypool
Torfaen
NP4 0HZ
Email customerservices@quotethemarket.co.uk
Website www.quotethemarket.co.uk

Quote The Market is a trading name of QuoteTheMarket.co.uk Limited registered in England and Wales number 11354711. QuoteTheMarket.co.uk Limited is an Appointed Representative of Next Risk Solutions Limited which is authorised and regulated by the Financial Conduct Authority (705135).

QuoteTheMarket.co.uk Limited is registered with the Information Commission Office as a data controller.

By using this website, you acknowledge that your personal data will be processed in accordance with this Privacy Policy. If you choose not to give us all the information we request, we may be unable to provide you with a quotation.

We collect personal information about you (such as your name, address, date of birth, occupation) when you get a quote. This may include special category data (such as health information) and criminal offence data. We’ll use this information to help us provide you with a quotation or renewal, administer your business and undertake business analysis. We won’t use it for marketing purposes.

We may get information directly from you or from a third party.

2. How we use the information we collect

These are the legal bases we use for processing your personal data:

  • Contract: To enter, or perform, a contract with you
  • Legitimate Interest: For our or third parties’ legitimate interests
  • Consent: Your consent
  • Legal Obligation: To comply with our legal obligations

We may use your personal data for the following purposes:

  • Provide you with an online quotation and share enquiry details with product partners
  • Manage services and administer your records
  • Respond to questions about your policy
  • Process transactions via third-party payment providers
  • Track sales and purchased products
  • Provide renewal quotations and share data with insurance partners

3. How we contact you

We will use your information to keep you informed about your insurance policy or related matters by post, telephone, email, text messaging or other electronic means.

4. How we share your information

We may share your information with third parties acting as independent data controllers including product partners, credit reference agencies, and payment service providers for policy administration.

We and insurers may share your information to prevent fraud and financial crime.

We do not sell your data to third parties.

5. Keeping your information secure

We have implemented physical and technical measures to protect your data, including:

  • Password and user access controls
  • System auditing
  • Regular backups and disaster recovery
  • Secure file transfers
  • Data breach detection, investigation and response processes

We only collect necessary information and retain it only as long as required. Records may be retained after services end for compliance and audit purposes.

6. Cookies

Our website uses cookies to enhance user experience and track usage.

Types of cookies:

  • Persistent cookies: Stored until manually or automatically deleted
  • Session cookies: Deleted when the browser is closed

6.1 Essential cookies

Required for site functionality such as secure login access.

6.2 Performance cookies

Used to analyse website traffic and improve performance. Data is aggregated and anonymous.

You may disable cookies through your browser settings, although this may limit site functionality.

More information is available at www.allaboutcookies.org.

7. Links to other websites

We are not responsible for third-party websites or their privacy practices. Accessing external links is at your own risk.

8. Your data protection rights

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of data
  • Restriction: Limit processing
  • Objection: Object to processing
  • Data portability: Transfer data to another organisation

You can query automated decision-making by contacting us. Requests are free and handled within one month.

9. How to complain

If you have concerns, contact us using the details above. You may also contact the Information Commissioner’s Office:

Information Commission – Contact Details
Address Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline 0303 123 1113
Website www.ico.org.uk

You can download a PDF version of our Privacy Policy here.